Payments are processed securely by Paystack. You can pay with a debit or credit card (Visa, Mastercard, Verve), bank transfer or USSD, depending on what Paystack offers for your bank. We never see your full card details.

No, you can check out as a guest. An account lets you see all your orders in one place, request returns online and save your addresses.

Sometimes a bank transfer confirms after the payment window closes. If money reaches us for an order that was already cancelled, it is refunded automatically to where it came from. Contact us with your order number if you have not received it.

Yes, from My Account → Orders, until the order is delivered. If you already paid, our team reviews the cancellation and the refund reaches your original payment method within 7 days of approval.

Enter the code at checkout before you pay. Each code has its own conditions, such as a minimum order amount, an expiry date, or one use per customer; the checkout tells you if a code does not apply.

We deliver anywhere in Nigeria with GIG Logistics.

We hand paid orders to the courier within 1–2 business days. Your delivery estimate is shown at checkout.

The fee is calculated at checkout from your address and the weight of your order, before you pay.

We email you a tracking number when your order ships. Enter it, or your order number and email address, on the order tracking page.

You can request a return within 7 days of delivery. Faulty, damaged or wrong items come back at our cost; change-of-mind returns must be unused, and you pay the return delivery.

Sign in, open the order in My Account → Orders and choose "Request a return". Select the items, tell us what went wrong and add photos if it is damaged. We email you once it is reviewed. Guest orders: contact us with your order number.

Once the items reach us and pass inspection, we refund the card or account you paid with within 7 days. Your bank may take a few more business days to show it.

Choose "Forgot your password?" on the sign-in form. We email you a code to set a new password; the code expires after a few minutes, so use it straight away.

Use the unsubscribe link at the bottom of any marketing email, or turn off marketing emails in My Account → Settings. You will still receive emails about your orders.

Yes, from My Account → Settings → Your data. "Download" gives you a copy of your personal data. "Delete my account" removes your name, email, phone number and addresses after a 7-day grace period, during which you can cancel. Records of past orders and payments are kept for tax purposes but no longer identify you.